Customer Service/Office Support Assistant

We’re recruiting on behalf of a well-established independent manufacturing business in Totnes who are looking for a proactive and professional individual to join their friendly team.

This is a varied and rewarding role supporting the Office Manager and providing first-class service to customers, helping to ensure everything runs smoothly from enquiry to delivery.

Key Responsibilities:

• Handling customer enquiries by phone and email
• Processing orders and keeping customers updated
• Liaising with the production team to track order progress
• Updating internal systems and records accurately
• Assisting with general office administration

What We’re Looking For:

• Previous experience in a customer service or admin role
• Confident communicator with a friendly, professional approach
• Highly organised with strong attention to detail
• Comfortable using IT systems (Sage 50 experience is a bonus)

What’s on Offer:

• Salary of £25,000 – £28,000 depending on experience
• A supportive, close-knit team in a successful local business
• A varied role with opportunities to develop
• Monday to Friday (Early Finish)