TLB Consulting are pleased to be recruiting on behalf of a highly regarded local business within the Professional Services sector, who are seeking a Receptionist & Facilities Coordinator to join their Exeter office.
This is a front-of-house and facilities-focused role that provides essential support to colleagues and clients, ensuring the office operates smoothly and professionally. You will be the first point of contact for visitors and callers, while also coordinating facilities, maintenance, and general office operations.
Full training will be provided where required, so previous facilities experience is beneficial but not essential. We welcome applicants who are organised, proactive, and customer-focused.
Key Responsibilities
Front of House:
- Greet visitors and clients in a professional and friendly manner
- Manage incoming calls and emails
- Maintain a welcoming and organised reception area
Facilities Coordination:
- Oversee day-to-day office facilities
- Liaise with contractors and suppliers
- Schedule and monitor maintenance
- Ensure health and safety standards are met
Office Administration:
- Handle post and deliveries
- Order office supplies
- Manage meeting room bookings and shared calendars
Security & Compliance:
- Monitor access control procedures
- Complete basic incident reports
- Support compliance with fire safety and building regulations
Event & Meeting Support:
- Prepare meeting rooms
- Coordinate catering and AV setup
- Support internal and client-facing meetings and small events
Team Support:
- Provide ad hoc administrative support to colleagues and the local practice manager
- Assist with light accounts or company secretarial tasks where required
What We’re Looking For
- Professional and confident communicator with a strong telephone manner
- Highly organised with strong attention to detail
- Reliable, punctual, and well-presented
- Practical problem-solver with the ability to manage day-to-day issues
- IT competent, particularly with Microsoft Office 365
- Positive team player with a collaborative approach
Attributes & Competencies
- Strong verbal and written communication skills
- Good numerical confidence for basic administrative tasks
- Ability to prioritise workload and remain calm under pressure
- Flexible approach to working hours when required
- Commitment to high standards of client service and confidentiality
What’s on Offer
- Annual bonus
- Ongoing training and professional development
- Minimum 23 days’ holiday plus bank holidays, rising to 25
- Additional day of annual leave for birthdays
- Death in service cover
- Agile working options
- Company pension scheme
- NHS top-up personal health cash plan
